ServiceSync Advantages?

• Improves service delivery with online work orders that are tracked through completion & updated in real-time
• Enhances operational efficiency by automating repetitive tasks & allowing management-by-exception
• Creates greater visibility & insights on facility spend through granular data collection and reporting
• Lowers costs by consolidating vendors, freeing up time & creating Not-To-Exceed amounts for all trades

Automates the repetitive tasks of:

• Contacting service providers (SPs) to initiate work orders
• Communicating with SPs to track specific issues in specific locations
• Following-up on completed work

Creates visibility to work flow for all parties

• Customized alerts
• GPS-based check in/out & updates; phone-based IVR also available
• Mobile application

All common issues are pre-loaded

• Define custom drop-down menus for work order creation
• All location specifics are customized, including on-site equipment
• Planned Maintenance work orders are automatically generated

Customized User Roles

• Users can see 1 location or 1,000
• Multiple users per location with different rights are supported

Not-To-Exceed cost controls established

• By trade
• Approval process defined for exceptions
• Can be changed by dedicated management

Provides multiple reporting options

• Spend insights by trade & location & equipment type
• Customized reports available
• Service Provider score cards